MasterClass Session 18/05/2026

Workshop Content Overview

00:00 – 02:30 | Introduction & Workshop Structure

• Introduction to Food Safety Culture
• GFSI 2026 updates
• Workshop tools and resources

02:30 – 07:30 | “Sophia” Case Study

• Real operational Food Safety challenges
• Gaps in hygiene, training, and procedures

07:30 – 12:30 | Positive Behaviours & Empowerment

• Reporting issues and proactive Food Safety actions
• Employee accountability and empowerment

12:30 – 24:30 | The SLO Mindset

• “Saving Lives Officer” concept
• Purpose-driven Food Safety Culture

24:30 – 33:00 | Emotional Awareness & Real Cases

• Food poisoning cases and human impact
• Emotional connection to Food Safety

33:00 – 43:30 | Global Food Safety Incidents

• WHO statistics
• Real recalls and contamination cases

43:30 – 59:30 | Psychology & Behaviour

• Behavioural psychology in Food Safety
• Fear vs purpose-driven motivation

59:30 – 01:07:00 | Industry Challenges & Discussion

• Practical operational Food Safety challenges
• Empowerment and accountability in production

01:16:00 – 01:20:00 | Emotional Engagement Strategies

• Creating impactful Food Safety communication
• Building emotional commitment

01:20:00 – 01:26:00 | GFSI Food Safety Culture Definition

• Values, behaviours, beliefs, and assumptions
• Organizational Food Safety Culture principles

01:26:00 – 01:33:00 | GFSI Dual-Layered Model

• Foundations vs manifested culture
• Leadership, consistency, and adaptability

01:33:00 – 01:40:00 | Food Safety Culture Dimensions

• Leadership
• Communication
• Teamwork
• Behaviour and empowerment

01:40:00 – 01:49:00 | Root Cause Analysis Case Study

• CCP failures
• Production pressure and falsified records

01:49:00 – 01:56:00 | Promote, Monitor & Develop Framework

• Food Safety Culture implementation strategy
• Maturity levels and progression

01:56:00 – 02:00:00 | Leadership & Organizational Commitment

• Embedding Food Safety into company culture
• “Walk the talk” leadership

02:00:00 – 02:08:00 | Leadership in Practice

• Shop floor presence
• Employee empowerment
• Senior management involvement

02:08:00 – 02:11:00 | Cross-Department Coordination

• Communication between teams and departments
• Supplier and stakeholder alignment

02:11:00 – 02:17:00 | Accountability & Work Pressure

• Operational pressure and Food Safety risks
• Staffing and workload impact

02:17:00 – 02:19:00 | Communication Systems

• Food Safety communication strategies
• Removing communication barriers

02:19:00 – 02:34:00 | Interactive Workshop Activity

• Promote, Monitor & Develop exercise
• Practical implementation ideas

02:34:00 – 02:40:00 | Training & Competency

• Training effectiveness
• Behaviour vs checkbox training

02:40:00 – 02:44:00 | Behaviour & Attitude

• Storytelling and behaviour reinforcement
• Real-time behavioural correction

02:44:00 – 02:47:00 | Teamwork & Collaboration

• Cross-functional Food Safety Culture
• Team-based improvement systems

02:47:00 – 02:49:00 | Recognition & Empowerment

• Recognition systems
• “Red Button Protocol”
• Psychological safety

02:56:00 – 03:00:00 | Risk Awareness & Hazard Identification

• Cross-contamination and zoning awareness
• Operator responsibility mindset

03:00:00 – 03:05:00 | Risk Awareness & Decision-Making

• Hazard awareness
• Role-specific risk workshops

03:05:00 – 03:09:00 | Work Environment & Maintenance

• Environmental conditions and Food Safety behaviour
• Maintenance and reporting systems

03:09:00 – 03:11:00 | Training & Accountability

• CCPs, PRPs, and operational responsibilities
• Interconnected Food Safety Culture dimensions

03:11:00 – 03:16:00 | Developing Culture Maturity

• Trend analysis
• Crisis simulations
• Continuous improvement

03:16:00 – 03:20:00 | Using the Framework Internally

• Gap analysis
• Prioritization and action planning

03:20:00 – 03:24:00 | Food Safety Management Systems

• Practical documentation
• System usability and consistency

03:24:00 – 03:26:00 | Adaptability & Continuous Improvement

• Near-miss reporting
• Corrective actions and change management

03:26:00 – 03:35:00 | Assessment & Performance Indicators

• Food Safety Culture KPIs
• Maturity evaluation and monitoring

03:35:00 – 03:44:00 | Final Discussion & Feedback

• Practical implementation feedback
• Senior management engagement
• Applicability across GFSI-recognized standards